Q. Are there any costs per pay?
A. No. All prices are monthly regardless of how many pays you process in the month.
Q. Can I upgrade my plan at any time?
A. Yes. You can change the plan at any time from your account settings.
Q. Is there a discount if I sign up multiple companies?
A. We may be able to provide a multi-company discount. Email email@example.com for details.
Q. Do I have to sign a long term contract?
A. No. FlexiTime is a pay-as-you-go service. There are no long term contracts or commitments on your part. You can cancel your account at any time from your account settings.
Q. What types of payments do you accept?
A. We accept Visa and MasterCard. Credit card payment is monthly from the day you subscribe to FlexiTime. If you want to arrange direct debit payments please email our support team at firstname.lastname@example.org.
Q. What is the PAYE Service?
A. As a registered PAYE intermediary, FlexiTime offers an optional PAYE Service. If you’re on the PAYE Service, FlexiTime will become your PAYE Agent; paying and filing your PAYE returns and managing communication with IRD.
Q. Are there extra setup fees?
A. There are no compulsory setup fees. There is an optional Employee Conversion Service if you would like an expert to transfer your employee and leave data from your current payroll system into FlexiTime. The cost for that service is $50 + $10 per employee. Email our support team at email@example.com for more details.
Q. Do I need to arrange a bank Letter of Credit?
A. No. FlexiTime will never take money out of your account so we don’t require a letter of credit. We provide you with the bank files you need to pay your employees and the IRD (if you are managing PAYE payments yourself). If you would prefer to have the PAYE payments made for you we do provide a free PAYE Intermediary service.
Q. How does the 30 day free trial work?
A. The 30-day free trial gives you complete access to FlexiTime. You can select the plans you want to trial from your account settings. Depending on the plans chosen some functions may not be available. You can choose to subscribe to FlexiTime any time during or after the 30 day trial. All employee and pay information entered during the trial will be retained.